From Sales Performance Review to Performance Improvement: Development Plans That Work
Most founders stop at sales performance assessment—they identify who's good, who's struggling, and who needs improvement, then hope things get better on their own. But assessment without action is expensive data collection. After you've moved beyond quota-only reviews and identified the metrics that predict future success, the real work begins: turning those insights into development plans that create systematic improvement. Here's how to transform individual performance gaps into team capability, structure coaching conversations that change behavior, and connect skill development to measurable business growth. Because your sales team's performance next year isn't determined by who you hire—it's determined by how well you develop the people you have.
Why Your Year-End Sales Reviews Miss the Point (And What to Measure Instead)
Most SaaS founders think year-end sales reviews are simple: check who hit quota, reward the winners, and plan for next year. But quota attainment is a lagging indicator that tells you what happened, not what will happen. The reps who crushed their numbers this year might struggle next year, while hidden A-players with strong fundamentals could be your biggest growth drivers. Real performance reviews look beyond the numbers to identify the skills, systems, and behaviors that create sustainable results. Here's how to assess what actually matters and separate your real performers from your quota heroes.
Your Q4 Pipeline Is Lying to You (And What It Actually Means for Next Year)
Most SaaS founders treat their pipeline like a crystal ball, staring at Q4 numbers and making predictions about next year based on hope rather than evidence. But your current deals contain more intelligence about 2026 than any planning exercise you'll do. The key is learning how to read the real signals hiding in your pipeline—from stuck deals that reveal process problems to loss patterns that predict market challenges. Here's how to conduct an honest pipeline audit that tells you what to expect next year, not what you want to hear.
Sales Management Training for SaaS: Why Enabling Leaders Beats Training Reps
Most SaaS founders face this choice: invest limited enablement resources in training individual reps or developing front-line sales managers. The counterintuitive answer? Choose leaders every time. Training managers creates a multiplication effect that improves every rep on their team, builds sustainable accountability systems, and prevents your best sellers from becoming your worst managers. Here's why enabling sales leaders beats enabling reps, and how to do it right.
Stop Getting Blindsided by Customer Churn
The Friday 4 PM email drops: "We won't renew." No heads-up, no talk. Your $75K client turns into a $75K gap next quarter.
At your growth stage, this isn’t just lost revenue. With acquisition costs hitting $2.00 for every $1.00 of new ARR, losing one client means your sales team must close 3-4 months of deals just to break even.
Why? Series A/B customer success teams still act like implementation teams. Suddenly making them handle renewals and growth is like making delivery drivers sell — wrong skills, systems, and focus.
What I Learned Spending 40+ Hours Building a Custom GPT
I thought I was building a shortcut: a GPT to deliver my GTM Org Readiness Assessment faster. Instead, I spent 40+ hours turning it into something closer to a product. Along the way, I learned the difference between a GPT that works and a GPT that’s actually useful—and why testing, prompt engineering, and resisting the perfection trap matter far more than setup.
The Founder’s Guide to Building a Sales Playbook
Your first playbook isn’t just documentation—it’s the foundation of your revenue engine. Learn how to capture what’s in your head, align your team, and evolve your process from founder-led sales to a scalable, repeatable system.
Four Costly Mistakes That Sabotage Discovery Calls (And How to Fix Them)
A strong discovery call sets the foundation for a consultative sales process and a healthy pipeline. A weak one fills it with bad deals that won’t close.
After analyzing hundreds of discovery calls across industries, we’ve pinpointed the four most common mistakes that derail them. Read on to learn what they are and how to fix them.
GTM Readiness Assessment: 6 Questions to Stress-Test Your SaaS for Scalable Growth
Most SaaS leaders don’t realize their go-to-market (GTM) organization isn’t ready to scale—until the pipeline shrinks or board questions start piling up. The difference between founder-powered growth and a truly scalable machine comes down to six deceptively simple questions. In this post, we share the exact framework Series A founders and investors use to stress-test their GTM org—and why a 10-minute diagnostic might reveal your fastest path to sustainable growth.